運送和退貨安排

SHIPPING & RETURNS

訂單和運輸確認

Order and Shipping Confirmation

您的訂單一旦成功下單,您將收到一封確認電子郵件 - 它將包括您的訂單號和送貨方式。 請確保您的送貨地址及聯絡人電話正確無誤,因為我們無法在貨物到達您的途中時重新定向。 訂單或需要1-3個工作日才能處理及發貨。 當您的訂單準備好發貨,您將收到一封運送確認電子郵件或以Whatsapp發送您的運送信息。

 

You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders can take up to 1-3 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email or message via Whatsapp with your shipping information.

退回或貨物交換

Return & Exchange Policy

物品在未打開/未使用的情況下以,並在有標籤的形式下退回原始包裝中,並自行支付郵費,發送貨物跟踪號碼給我們的客戶服務部門。

 

我們不接受交換,因為在返回和處理所請求的交換時,商品可能會售罄。您可以諮詢我們的客戶服務以獲取更多信息。

Returns on items eligible for returns are accepted within 3 days of receipt. Items must be returned unopened/unused, with tags, in their original packaging on your own cost with tracking number sent to our customer service.

We do not accept exchanges, as items may sell out while the requested exchange is returned and processed. You may check with our customer service for further information.